At SkilSoar, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By using SkilSoar, you agree to the terms described here.
We collect the following types of information:
Account Information: Your name, email, phone number, city, state, and service preferences when signing up.
Payment Details: Payments are processed securely through Stripe. SkilSoar does not store full credit card numbers.
Mentor Verification: We collect professional data such as resumes, LinkedIn profiles, and employer details to verify mentors.
Session Data: Booking details, messages, and session feedback may be collected for quality assurance and support.
Usage Data: We collect technical information like IP address, browser type, and device info to improve performance and prevent fraud.
We use your data to:
Facilitate mentor/mentee connections and session scheduling.
Process payments securely.
Send notifications and updates.
Improve our platform and services.
Ensure safety and verify identity.
Comply with legal obligations.
We never sell your data.We may share information with:
Stripe: To process secure payments
Third - party providers: For email, hosting, and customer support(Sendgrid)
Law enforcement: When legally required to do so
We use cookies to personalize your experience and analyze site usage.You can control cookie settings through your browser.
We use industry - standard encryption and access controls to keep your data safe.Please use the platform responsibly.
You have the right to:
Access or update your information
Delete your account
Opt out of marketing communications.
To exercise your rights, email us at support@skilsoar.com
SkilSoar is not intended for children under 18. We do not knowingly collect data from minors.
We may update this policy as our services evolve.We'll notify you of material changes via email or website notice.
Skill Sour charges a service fee for facilitating the connection between Instructors and Participants. The fee will be deducted from the payment made by the Participant.
All payments are processed securely through third-party payment processors.
Email: support@skilsoar.com